Career Advice

18 October, 2023

Steps to Becoming a Truck Dispatcher

Are you bored with your same-old desk job and ready to take a risk for a challenging yet fun career? If you love logistics and have quick-thinking skills, becoming a truck dispatcher could be your calling! Not only will you get to work in a fast-paced environment, but you'll also play a critical role in ensuring timely deliveries and happy customers. Not to mention, a truck dispatcher's average salary in the US is $52,574 per year, making it a practical and profitable career option. So, are you ready to step into the world of dispatching trucks? Here's how...

Education and Training

While becoming a truck dispatcher doesn't require a college degree, having one can give you a competitive edge. Pursue a logistics or supply chain management degree from an accredited institution to prepare yourself for the role. You can also take online courses in dispatching, transportation management, and logistics. These courses will provide you with critical skills and knowledge, such as using dispatch software, arranging schedules and logistics, and booking freight.

Get the Right Experience

Having first-hand experience is critical to becoming a successful truck dispatcher. Start by gaining experience in the transportation industry. Many dispatchers start as truck drivers, administrative assistants, or loaders before becoming dispatchers. Even if you don't have previous experience in the industry, getting experience in customer service, problem-solving, and communication can help you thrive in this role.

Gain Certifications

Although not required, becoming certified in truck dispatching demonstrates your proficiency in the field and will make you stand out to potential employers. The most popular certification in the industry is the Certified Transportation Broker (CTB) program. Other options include the Certified Logistics Associate (CLA) and the Certified Manager of Transportation and Logistics (CMTL).

Build a Network

Networking is critical in any field, and truck dispatching is no different. Join industry associations such as the National Association of Small Trucking Companies (NASTC), the American Trucking Association (ATA), or the Truckload Carrier Association (TCA). Attend conferences, trade shows, and networking events where you can meet industry professionals and learn about new trends.

Find the Right Job

Finding the right dispatcher job can be the most challenging part of the process. Start by searching for openings online, asking for referrals from your network, or directly contacting trucking companies. When applying, emphasize your education, experience, and skills on your resume and cover letter. During interviews, showcase your ability to communicate effectively, work in a team, and remain calm under pressure.

Becoming a truck dispatcher is an exciting and rewarding career option for those who love logistics and enjoy a fast-paced working environment. To become a successful truck dispatcher, you'll need to invest in education and training, gain relevant experience, obtain certifications, build a network, and find the right job. These steps may seem daunting, but with dedication and hard work, you can smoothly transition to your dream career as a truck dispatcher. We hope this blog has helped you gain valuable insights into becoming a truck dispatcher.